Playback and routing
Glitches, stutter, handoff problems, route switching, Bluetooth quirks, wired output changes, and transition issues.
AntiiQ Support
Support for AntiiQ Core, AntiiQ on Apple, and the original open-source AntiiQ. Tell us which player you use and we will start from there.
Library and metadata
Scan problems, missing albums, incorrect tags, artwork oddities, duplicates, playlists, and favourites behavior.
Effects and companion
Equalizer or sound-tool questions, companion features, widgets, and platform playback integration.
Nearby Devices and Pro
Devices not finding each other, sharing and remote control between your devices, and restoring AntiiQ Pro.
Contact
Email support@artatura.com. If you are reporting a bug, give us enough signal to reproduce it.
Best bug report
Include your AntiiQ edition, device model, operating-system version, file format, wired or wireless route, and what happened versus what you expected.
Useful diagnostics to include
If the issue is playback-specific, include the visible output path, underrun or xrun counts, current device name, and whether the issue appears on one route or all routes when your edition exposes those details.
Library issues
Tell us whether the problem is a missing file, duplicated item, broken artwork, malformed metadata, playlist issue, or scan issue. A precise path or tag example is often more helpful than a screenshot.
AntiiQ Pro purchases
AntiiQ Pro is a one-time purchase that unlocks Pro on iPhone, iPad and Mac with the same Apple Account, and with your Family Sharing group. On a new device, or after reinstalling, open Settings › AntiiQ Pro and tap Restore Purchase. The App Store handles payments and refunds; to request a refund, use reportaproblem.apple.com.
Nearby Devices
Devices must be on the same Wi-Fi or local network, with local network access allowed for AntiiQ (on iPhone and iPad: Settings › Apps › AntiiQ › Local Network). Guest networks and some public networks block devices from seeing each other. If a device does not appear, check both devices are on the same network, then reopen AntiiQ on each.
Open-source requests
For FFmpeg and SoundTouch notices, source bundles, or build-link references, use the open-source page.