Support

AntiiQ Support

Support for AntiiQ Core, AntiiQ on Apple, and the original open-source AntiiQ. Tell us which player you use and we will start from there.

Playback and routing

Glitches, stutter, handoff problems, route switching, Bluetooth quirks, wired output changes, and transition issues.

Library and metadata

Scan problems, missing albums, incorrect tags, artwork oddities, duplicates, playlists, and favourites behavior.

Effects and companion

Equalizer or sound-tool questions, companion features, widgets, and platform playback integration.

Contact

Email support@artatura.com. If you are reporting a bug, give us enough signal to reproduce it.

Best bug report

Include your AntiiQ edition, device model, operating-system version, file format, wired or wireless route, and what happened versus what you expected.

Useful diagnostics to include

If the issue is playback-specific, include the visible output path, underrun or xrun counts, current device name, and whether the issue appears on one route or all routes when your edition exposes those details.

Library issues

Tell us whether the problem is a missing file, duplicated item, broken artwork, malformed metadata, playlist issue, or scan issue. A precise path or tag example is often more helpful than a screenshot.

Open-source requests

For FFmpeg and SoundTouch notices, source bundles, or build-link references, use the open-source page.