Support

AntiiQ Support

Support for playback, routing, library scans, metadata, widgets, companion tools, and release-compliance questions.

Playback and routing

Glitches, stutter, handoff problems, route switching, Bluetooth quirks, wired output changes, and transition issues.

Library and metadata

Scan problems, missing albums, incorrect tags, artwork oddities, duplicates, playlists, and favourites behavior.

Effects and companion

Equalizer or DSP questions, mood playlists, similar tracks, scheduling, overlays, widgets, and Android Auto behavior.

Contact

Email support@artatura.com. If you are reporting a bug, give us enough signal to reproduce it.

Best bug report

Include device model, Android version, file format, codec, sample rate, wired or wireless route, whether gapless or crossfade was enabled, and what happened versus what you expected.

Useful diagnostics to include

If the issue is playback-specific, include the visible output path, underrun or xrun counts, current device name, and whether the issue appears on one route or all routes. AntiiQ's in-app about and telemetry surfaces are designed for this kind of triage.

Library issues

Tell us whether the problem is a missing file, duplicated item, broken artwork, malformed metadata, playlist issue, or scan issue. A precise path or tag example is often more helpful than a screenshot.

Open-source requests

For FFmpeg and SoundTouch notices, source bundles, or build-link references, use the open-source page.